App Maintenance & Support
Minimize system downtimes and maximize your operational efficiencies with our state-of-the-art app maintenance and support services.
Drive up productivity with fully functional and up-to-date apps
Applications are the foundations that most of today’s IT operations rely on. In order to ensure that your apps are working at all times, you must regularly maintain and update their features, security protocols, configurations and functionalities. SmartPoint is devoted to maintaining and supporting your applications with a host of highly trained team of developers and responsive customer support executives.
We have won the trust of leading IT companies with our effective software maintenance services and strategies. Get our app maintenance and support services today!
Our application maintenance and support services
We offer a wide array of maintenance and call support services that enable you to focus on improving your business while we take care of backend operations.
Data maintenance services
Our data organization models enable you to quickly access all your data, eliminate redundant data and optimize information to enhance the performance of your apps.
Legacy application migration services
Upgrade flexibility, enhance productivity and fortify your apps by seamlessly migrating legacy applications to advanced systems.
Migration of OS & Server
We convert your data and tools for compatibility with the OS or server you wish to migrate your applications to.
App issues management services
Our top-tier developers will immediately spring into action at the slightest hint of malfunctioning software to resolve app configuration issues.
App ownership management service
Regardless of whether your app was developed by our team at SmartPoint or by an external team, we offer first-class app maintenance and support to all software applications.
License management services
We’ll keep a track of all your licenses to ensure that your applications stay functional at all times.
24/7 customer support services
Focus on improving your business as our proficient customer support team responds to the queries of all your customers
Technologies we expertise in
Our highly skilled developing teams are skilled in a myriad of scripting languages and programming tools. This enables us to effectively maintain and support your systems. We expertise in:
PHP / MySQL
C++
Java / J2EE
ROS
Python
.NET
React
AWS
Big Data
How we maintain your applications
Our expert app maintenance and support teams are equipped with the technical know-hows to optimize and take care of any type of IT company.
Brief Discussion
Our team will schedule a meeting with you to get a complete grasp of what you require to maintain and improve your IT operations
Thorough Study
We deeply analyze your project needs to identify what factors will help enhance your productivity and business prospects.
Strategy Development
Once we finish narrowing down on essential app services that will help your business grow, we will design a support strategy.
Final Confirmation
We will run our strategy by you for your confirmation. On your green signal, we will then move onto the execution phase.
Execution
Finally, our seasoned team of developers who are equipped with the right skills to handle your apps will begin resolving issues and will upgrade and optimize software performance.
Our solutions are designed for every company
Our expert app maintenance and support teams are equipped with the technical know-hows to optimize and take care of any type of IT company.
Large-Scale Companies
We help maintain and simplify complex apps that span multiple branches across several geographical locations.
Mid-Sized Companies
Our solutions help small to medium scale companies to go on to become leading companies with effective app maintenance and support services.
Startups
Our solutions ensure that startups quickly deliver products into the market with the help of glitch and bug-free applications.
Why Choose Us?
Be sure that your applications function all the time by hiring our app maintenance and support services. We protect, configure and upgrade your organization’s software with an arsenal of powerful tools. Our services are well-known for the following:
Fast Tracked
Our experienced team of developers perform quick updates and maintenance procedures within the shortest time possible without interrupting your workflow.
Performance Optimization
We are constantly on the lookout to identify key configuration areas of your app that can be simplified and reconfigured for improved performance.
Support at all App Development Stages
We extend our support and expertise to your app right from when it is getting developed to even after it has been deployed in the market.
Experience
Our teams at SmartPoint are composed of developers and executives who have more than 15+ years of experience in catering app maintenance and support services.
Efficient Ticketing System
We quickly attend to all of your app problems by logging all of your issues within an organized ticketing system.
FAQ
We offer a wide range of services ranging from license management to app optimization.
Our customer care executives will actively respond to all your customer queries via calls and emails.
Yes, our team of highly skilled and trained developers are quick in learning the intricacies of any app in the industry.
Our services are designed for apps of all kinds – be it web apps, desktop apps or any other.
The performance of applications can slow down due to a large collection of redundant data and can also develop security flaws, app maintenance mitigates both of them.
Yes, we detect and narrow down on errors in design, coding and logic. After which, we resolve them with advanced technologies.
While your apps are working properly, they can have a high tendency to malfunction. To avoid business disruptions, we predict and fix app anomalies, so the answer is yes.
Our solutions are crafted for all companies. Be it large-scale or mid-sized companies, even startups.
It’s simple, you can either call or write to us. We can get started right away
After several demands from customers for a customer care phone line, SmartPoint put together a great team of customer care executives to respond to my customers.
I faced several issues with my custom built softwares over the years. SmartPoint resolved all of them and now my business is better than ever.
The company that built me a billing app ran out of business. I needed app maintenance and support. SmartPoint did a great job in keeping my app up-to-date. Cheers guys.