World-class Chatbot Development Services
-Experience Smartbot

Enhance customer experience, generate more leads and
drive up sales with our AI chatbot solutions.
Grow your business to new heights.

Engage and help your customers find what they’re looking for, even when you’re away

Engage and help your customers find what they’re looking for, even when you’re away

Smartbot is an AI-powered software application that communicates with visitors on your website. It engages customers in dialogues that will not only help direct them to what they are trying to find, but also gives you insights on customer trends.

Rather than only exchanging plain text messages with customers, our chatbots can also display instructional videos resulting in higher customer satisfaction. Convert leads to sales by following up on the details that visitors provide to chatbots. Take your business to the next level by integrating our AI chatbot solutions in your website.


Types of Smartbots to land more sales

  • New visitor greeting bot
    Welcome first time website visitors by sending them a warm greeting. Follow it up with a courteous question to know if they need help finding what they’re looking for.
  • Returning visitor
    When a user returns to your website, send them a greeting to convey that it is nice to see him/her again.
  • Generate leads
    Start a conversation with visitors using engaging dialogues and collect valuable information such as customer name, contact details, etc.
  • Idle cart
    Gently remind customers that they have items waiting to be purchased in their shopping cart.
  • Further assistance
    Build a chatbot that asks customers if they would like to receive a phone call regarding a product or service.
  • Retain visitors
    Reach out to customers just before they choose to exit your website and ask them if there is anything else they would like to receive assistance with.
  • Unresponsive visitors
    Message visitors who haven’t responded to your chat with a second message to check if they are still there.
Types of Smartbots to land more sales

Features of Smartbot


View statistical data on busy traffic periods, most frequent questions, how many conversations occurred and more.

Build your own chatbot

Develop chatbots with complete personalization and customization options without any coding skills. Modify and update them at any time.

Export data

Easily export statistical data, customer information and more to Excel/CSV at the click of a button.

Customizable questions and answers

Create personalized questions to ask your website’s visitors. You can also create accurate answers for the most frequently received questions.

Omnichannel communication

Offer visitors a seamless and engaging customer support experience by continuing conversations on different devices and social media accounts.


Integrate over 2000+ third-party services within our chatbot – including MailChimp, Zapier, Google Sheets and more.

Advanced Natural Language Processing (NLP)

Initiate and drive rich and effective conversations aided by Natural Language Processing.

Schedule meetings

Provide website visitors with an option to book a meeting with your team regarding a product or service via the chatbot. Seamlessly track meeting schedules with google calendar and office 365 integrations.

Share book a meeting links

Furthermore, offer potential customers meeting booking links via email signatures, advertisements and more.

Multimedia messages

Effectively communicate with your website’s visitors using multimedia messages like GIFs, YouTube videos, demonstration videos and more.

Designable User Interface

Customize various elements of your user interface to match your website’s theme such as fonts and colours.

Create and monitor goals

Set up conversation, leads and sales goals Monitor milestones. Evaluate the performance of the Smartbot and your business on a weekly, monthly and yearly basis.

Optimize your business

Observe what type of Smartbots acquire most leads by analyzing Key Performance Indicators (KPIs)

Enhanced AI

Smartbots can learn to smartly respond to new questions by continually learning from past conversations.

Real-time notifications

Whenever a visitor on your website sends a message to your chatbot, you will immediately receive a notification about the activity.

Go mobile

Use a comprehensive chatbot app on your Android or iOS to keep up with the conversations on your website.

Smartbot data synchronization

Seamlessly sync up information on customer leads with your enterprise’s Customer Relationship Management (CRM) software.

Designed for businesses across industries

Designed for businesses across industries

  • Hospitality
  • Telecom
  • Logistics
  • HR
  • Delivery
  • Automobile
  • Banking
  • Insurance
  • Travel
  • E-commerce
  • Health

Why choose Smartbot?

Multilingual support

No matter where your visitors are from, our chatbots are capable of conversing in a language comfortable to them.

Quick support

Our support team is quick on their feet to instantaneously resolve any chatbot related query that you may have.

Natural conversations

Our AI chatbot solutions engage visitors with human-like conversational experiences to better earn their trust.


Choose from a wide range of expert designed templates. Install them on your website and begin using them right away.


Chatbots collect confidential customer information and we ensure that they are safe and secure in your database.

Top-notch quality

Our chatbots are carefully built by expert engineers and designers. Each and every detail of the software application has been created with focused attention.

Benefits of using Smartbot

Customer satisfaction

Surpass customer expectations with prompt and accurate solutions to their queries. Keep your customers happy by guiding them towards what they’re looking for.

Lead management

View classified leads according to how ready your customers are in buying a product or service. Filter leads according to demographics and more.

Cost and time efficient

By using our AI-based chatbots, you can minimize operational costs and time delays. This results in enhanced productivity.

Manage more number of conversations (30,000 convos in one month)

Save time on manually responding to repetitive customer queries by automating it. Process more than 20,000 conversations in a month without human intervention.

24/7 support

No matter what day or time of the day your customers visit your website, your chatbots are always ready to communicate with visitors round the clock.


Installing Smartbots on my website has enabled me to convert a great deal of leads into sales. My business has certainly improved multiple folds since I integrated them. I’m glad I chose SmartPoint as my chatbot development company.
Chatbots are a simple yet great addition to my website. My customers report higher satisfaction levels. Needless to say, my website is getting more traffic now thanks to SmartPoint’s Smartbot.

Samuel reagan

Rob miller


Will I be able to create custom answers to customer questions in the Smartbot?

Of course, by hiring our chatbot development services, you can use a customizer tool and create unique answers in response to the most frequently asked questions in your website.

Where will the Smarbots store customer information?

You can access customer information stored by the Smartbot by securely accessing the chatbot’s database.

Does your chatbot support languages other than English?

Yes, our Smartbot software applications support multiple languages to suit your customer’s native tongue.

How do I save and share customer details with my sales team?

Our Smartbots can export backend data as a CSV or Excel file. These files can be easily shared with your sales team.

How easy is it to install your chatbots on my website?

You can immediately deploy our chatbots on your website by choosing a suitable pre-loaded template.


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